Sr. Technical Instructional Designer, Revenue Enablement

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform.

We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward.

We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation.

We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems.

We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role

The Senior Technical Instructional Designer designs advanced, scalable learning experiences for technical audiences, including Sales Engineers, Solutions Architects, Partners, Alliances, and other customer-facing technical teams.

This role sits within Revenue Enablement and partners closely with the Director of Content Development and leaders across Technical and Partner Enablement. Together, they translate complex technical strategy, product capabilities, and field priorities into practical learning programs that improve technical fluency and field performance.

This is a senior individual contributor role at the intersection of technical expertise, learning architecture, and applied enablement. The ideal candidate brings significant technical depth and can operate credibly with technical SMEs, enablement leaders, and field teams. Experience as a Sales Engineer, Solutions Engineer, Solutions Architect, software engineer, technical trainer, or other hands-on technical practitioner is strongly preferred.

You will partner with technical content developers, trainers, lab developers, and SMEs to create curricula, role-based learning paths, hands-on labs, simulations, workshops, certifications, and other blended learning experiences.

This is a remote role open to qualified candidates near any major metro in the USA.

What You'll Do

Partner with enablement leaders to shape technical learning strategies, curriculum roadmaps, and role-based learning paths

Translate complex technical and business priorities into clear performance outcomes, learning objectives, and learner experiences

Design applied technical learning, including labs, simulations, troubleshooting exercises, workshops, technical scenarios, and assessments

Focus learning on what technical audiences need to do, not simply what they need to know

Lead discovery with technical SMEs to understand workflows, use cases, field challenges, and performance requirements

Simplify complex technical concepts without sacrificing accuracy

Collaborate with technical content developers, trainers, and lab developers to bring learning experiences to life

Establish reusable standards and frameworks for technical learning, including objectives, hands-on practice, assessment, and curriculum design

Create performance-based assessments that measure technical capability and field readiness

Identify gaps and opportunities across the technical enablement curriculum

Use learner feedback, assessment results, and field insights to improve programs

Explore innovative approaches such as AI-assisted learning, interactive labs, simulations, gamification, and AI-powered role play

Coach and guide course writers, content developers, trainers, and other contributors on instructional design best practices

What You'll Need

Significant experience in or closely supporting technical roles such as Sales Engineering, Solutions Architecture, software engineering, technical consulting, technical training, or technical enablement

Strong technical acumen and the ability to understand complex technologies, architectures, integrations, workflows, and use cases preferably in technologies related to cyber security

Advanced instructional design experience, including performance-based learning, curriculum architecture, assessment strategy, scenario-based learning, and competency development

Experience designing hands-on or applied technical learning, such as labs, simulations, workshops, troubleshooting exercises, technical scenarios, or certification programs

Ability to lead discovery with technical SMEs, ask sophisticated questions, challenge assumptions, and determine what learners need to know, practice, and demonstrate

Ability to independently turn ambiguous business or technical needs into effective learning solutions

Strong stakeholder management, communication, facilitation, and influencing skills

Experience designing across multiple formats, including eLearning, instructor-led training, virtual training, labs, simulations, and blended learning

Experience building scalable curricula, learning paths, competency models, proficiency frameworks, or certification programs

Comfort working in a fast-changing environment with evolving technical and business priorities

Bonus Points

Prior experience as a Sales Engineer, Solutions Engineer, Solutions Architect, software engineer, technical trainer, or technical pre-sales professional with complex technologies

Background in cybersecurity, SaaS, cloud, AI, data, DevOps, or enterprise technology

Experience designing enablement for Sales Engineers, Solutions Architects, Partners, Alliances, or other customer-facing technical teams

Experience with technical academies, certification programs, hands-on lab environments, simulations, or gamified learning

Familiarity with tools such as Highspot, Docebo, Rise, Articulate, Synthesia, or similar platforms

Experience mentoring instructional designers, course writers, technical trainers, or content developers

Experience using AI-assisted tools for learning design, content development, assessment creation, technical research, or simulation design

Market leader in compensation and equity awards

Comprehensive physical and mental wellness programs

Competitive vacation and holidays for recharge

Paid parental and adoption leaves

Professional development opportunities for all employees regardless of level or role

Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

Vibrant office culture with world class amenities

Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.