Supervisory Highway Safety Specialist (Service Center Director) (Open to both U.S. Citizens and Federal Employees)

As a Supervisory Highway Safety Specialist (Service Center Director), you will: Provide authoritative interpretations of extremely complex data, emerging policy, legislation and regulations, procedures, requirements, advancements and/or approaches.

Personally, assists in the most sensitive, controversial and complex issues and/or problems, which have been particularly resistant to resolution. Direct the review, analysis, and evaluation of enforcement actions for consistency and uniformity in appeal decision-making.

Direct the conduct of trend analyses of enforcement actions and appeals processing to identify: Educational and/or information needs of FMCSA staff and/or customers; needed process improvements; and/or possible regulatory or program initiatives.

As a result of such activities, takes a lead role in developing national policy initiatives in enforcement program areas, in evaluating new techniques, and in developing approaches for agency wide use. Serve as a primary architect in designing new initiatives for nationwide application.

Supervise a staff of enforcement, motor carrier safety, legal, and other specialist personnel, responsible for the full range of personnel management and administrative functions. Negotiate extremely sensitive/complex multi-state/agency agreements and intermodal issues.

Provide leadership and overall direction for enforcement activities and serves as the team leader. Serve as the authoritative agent regarding all enforcement actions including settlements, NOI's, operational out-of-service orders, etc. The ideal candidate a mission focused highway safety professional. Excellent inter-personal skills are required.

Some customer service/customer relations experience or a demonstrated ability to relate to all types of personalities in challenging, sometimes contentious, circumstances is essential for success.

To meet the minimum qualifications for this position, you must meet the specialized experience qualifications for the grade at which you are requesting consideration.

To qualify for the Grade 15, you must have at least one year of specialized experience equal or equivalent to the GS-14, it must include: Experience providing advice and assistance to agency management and program staff, state, local and regional officials, and industry officials regarding Hazardous Materials Safety Programs, including interpretation of data, policy, legislation and regulations, procedures, requirements, technological advancements, and/or strategies.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Interpersonal Skills (*) - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Leadership - Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.

Advanced skill and ability in using program management principles and practices (e.g. strategic planning, setting and communicating goals, adjusting to changing priorities, implementing/ evaluating programs, assessing the impact of new legislation on programs, etc.) to administer transportation safety programs and related technologies.

Partnering - Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.

Employee Development - Knowledge of employee development concepts, principles, and practices related to planning, evaluating, and administering training, organizational development, and career development initiatives.

Administration and Management - Knowledge of planning, coordination, and execution of business functions, resource allocation, and production.

For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4 All applicants must meet all qualification requirements by the closing date of this announcement.