Finance Manager

We're Heidi.

We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2.5 million patient sessions a week across 190+ countries.

Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world's healthcare capacity and strengthen the human connection at its heart.

We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again.

If you don't choose easy and you want to build something way bigger than yourself then, choose the challenge, choose Heidi.

The role

Heidi's UK and Europe business is growing faster than the finance scaffolding underneath it. Central finance across Sydney, Melbourne and Manila runs month-end close, core accounting and day-to-day operations, but the region needs someone on the ground who owns the accuracy of its numbers and sits close enough to the commercial team to shape decisions before they get made. Today, regional leaders wait on Australian hours for answers about their own P&L. You'll end that.

The role has two halves and both carry equal weight. You'll own regional financial control and compliance: the integrity of the balance sheet, the accuracy of management reporting and forecasts, cash, strong local controls, and statutory obligations across Companies House, HMRC and VAT, directed through external advisers.

You'll also be a hands-on business partner to UK and Europe leadership, Sales and Customer Success, owning the P&L narrative, bringing a commercial view to pricing, deal terms and customer economics, and making sure teams see the financial consequence of the choices they make.

You'll report to the Group Financial Controller with a dotted line to FP&A.

What you'll do

Financial reporting and month-end close

Own the integrity of the UK&Europe balance sheet, with reconciliations that stay current, reviewed and explainable

Own the accuracy of the UK&Europe monthly group reporting and management accounts with variance commentary that explains movements

Be the single point of contact for group finance on anything UK&Europe: queries, adjustments, restatements, consolidation-level questions

Compliance and risk oversight

Own the UK&Europe compliance calendar (Companies House, HMRC, VAT) by directing external accountants and advisers

Own the adviser relationships (accounting, tax, audit), keeping work well scoped, reviewed and connected back to Heidi's internal finance standards

Build an early-warning process so compliance risk is caught and escalated well before it threatens trading status

Be the accountable owner if something in the compliance chain breaks down

Commercial business partnering

Be the day-to-day finance partner to UK&Europe leadership, owning the regional P&L narrative, budget vs actual and the "why" behind the numbers

Bring a commercial lens to pricing, deal terms and customer economics, flagging risk and opportunity early

Translate regional performance into clear, decision-ready input for FP&A and company leadership

Give UK&Europe business leaders a reliable, self-serve view of their numbers, so decisions stop waiting on Australian hours

Feed central finance the regional inputs it needs at close: accrual estimates, revenue and spend context, then review and sign off on the UK&Europe result

Revenue risk and collections

Partner with Sales and Customer Success to resolve aged and disputed balances and unblock stuck revenue

Own the commercial view of collection risk: which accounts, why, and what it means for cash, and feed it into forecasting

Drive down UK&Europe DSO by fixing the upstream causes (contracting, disputes, process), not by chasing invoices

FinOps, controls and performance frameworks

Build the operating rhythm that turns UK&Europe finance from reactive support into a reliable performance framework: clear KPIs, owners, review cadences and escalation paths

Partner with budget owners on spend decisions before they are made, rather than policing them after the fact

Strengthen financial controls across spend, approvals, vendor onboarding, card usage, subscriptions and commercial commitments, while keeping the process pragmatic for a fast-moving region

Review regional AP and card activity, including prompt removal of leaver access and cards, and escalate anomalies to central finance operations

Partner with external accountants, tax advisers, compliance providers and other vendors, making sure work is well-scoped, reviewed and connected back to Heidi’s internal finance standards

Use FinOps-style discipline to connect spend, usage and outcomes, especially across tooling, GTM systems, implementation costs and region-specific operating expenses

Create simple documentation and control checks so the region can scale without relying on informal knowledge or one-off fixes

What you'll need

Strong commercial and financial acumen — comfortable moving between P&L narrative, deal economics and cash impact

Experience business partnering with Sales, Customer Success or regional leadership in a growth business

Track record improving collections or DSO by fixing root causes, not just process

Experience owning spend or expense controls in a way that supports the business rather than only governing it

Comfortable directing (not necessarily performing) statutory compliance and VAT work through external advisers

High degree of autonomy and ownership in a small, remote-first global finance team

Clear, confident communicator — able to hold your own with commercial leaders and external advisers alike

Experience in a multi-entity or multi-currency business

Nice to have

Experience in a high-growth SaaS or technology company

Qualified accountant (ACA / ACCA / CIMA or equivalent)

Exposure to Companies House, HMRC and Irish Revenue processes

Experience with Campfire, Airwallex or similar modern finance tooling

How we show up

Build for the next decade, not next quarter. Our targets are outrageous on purpose. The world's health doesn't have the luxury of incrementalism.

Lead, don't wait. We treat tomorrow's problems today. Sometimes we build what's needed before it's wanted, and we're fine with that.

Follow the evidence. Trust the patient. We pursue truth relentlessly. But when the subjective and objective disagree, we treat the patient, not the numbers. Ego is a comorbidity we can't afford.

Own the outcome. Everyone here carries the company. Raise problems with solutions, solve them end-to-end, and never be a bystander.

Ship, measure, go again. A button today, a workflow tomorrow. More iterations beat better planning. We're precise at pace, not reckless.

Live in clinicians' reality. Not the ideal workflow, the twenty-patients-before-lunch actual one. We build for exhausted humans, and we'd better be decent ones while we do it.