Creative Engineering Director

Role

Creative Engineering is the discipline that turns ideas into systems, the connective tissue between concept and code, between craft and scale. As a Creative Engineering Director, you own that discipline across accounts. You set the standards, define the vision for how our design systems are built, and make sure every team under you is pushing the same bar for craft, speed, and innovation.

Internally, you're building the bench. You manage and mentor Creative Engineering Leads, Associate Creative Engineering Directors, and the Engineers coming up behind them, setting the standard for how design systems get built and how AI gets used, not as a novelty, but as a tool that makes the work better and the team faster.

You Will

Ecosystem & Systems Leadership

Define the vision for complex, scalable design systems that hold up across websites, emails, social, in-platform interfaces, and every format in between

Set the strategy for how Dynamic Creative Optimization and dynamic content are applied across accounts, guiding teams on when it's the right tool for the job

Identify ways AI can solve client challenges or improve workflows across the function, and champion the adoption of new tools and platforms

Champion compliance, accessibility, and security standards across teams and clients

Client & Business Leadership

Represent Creative Engineering with clients and in new business creating compelling stories that win pitches and organically shape new opportunities within your craft

Build trusted relationships with clients as the go-to voice on what's technically possible

Own the narrative in high-stakes presentations, translating complex technical work into a story any audience can follow

Team Leadership & Culture

Manage and mentor Creative Engineering Leads, Associate Creative Engineering Directors, and engineers across the function, building a leadership pipeline beneath you

Lead the innovation agenda for the function piloting new tools, formats, and processes before they become standard

Champion talent development and culture, creating an environment where engineers want to grow and stay

Craft & Quality

Set and enforce the bar for technical craft across every team you oversee

Stay close enough to the work to catch what's broken and coach the fix, you lead by example, not just by title

You Have

10+ years of experience in creative technology, front-end development, or a related field, with a track record of leading teams and functions

Proven experience managing and mentoring managers (CE Leads, ACEDs) as well as individual engineers

Deep expertise in design systems architecture, with experience defining vision and strategy across websites, emails, social, and in-platform formats not just execution

Experience using AI to solve client challenges and improve workflows, with a point of view on where the function should invest next

A strong presentation narrative for internal and external audiences you can walk a room of engineers or a room of C-suite clients through the same idea

Experience representing a function in new business and client relationships

A track record of building and scaling teams, processes, and standards across accounts

What we offer

Maternity and parental leave extra days

Competitive benefits packages

Vacation, compassionate leave, sick days, and flex days

Access to online services for families and new parents

Diversity and Inclusion Board with 12 affinity groups

Internal learning and development programs

Enterprise-wide employee discounts

And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week .

The ask stems from our want to

Strengthen opportunity for continuous learning

Improve collaboration and team relationships.

Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer.

Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io . We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid

If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html

If U.K. based: https://www.gov.uk/consumer-protection-rights

If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx