VCS - Patient Services Manager/ Registered Dietitian - Danville IL

Leadership & Staff Oversight: Plan, direct, and evaluate daily operations and staff performance to ensure high-quality food service delivery. Operations Management & Compliance: Develop and implement food service policies and procedures; ensure compliance with regulatory standards, safety requirements, and organizational guidelines.

Cross - Functional Collaboration: Partner with clinical nutrition staff, nursing, and other departments to align food service operations with patient care plans and improve the dining experience.

Technology & Systems Management: Manage and utilize food service and clinical software systems, including maintaining menus, recipes, and nutrition data, and supporting system training and downtime procedures.

Training & Staff Development: Develop training materials, coordinate staff education, and ensure team members are proficient in food service operations and technology systems.

Food Service Program Management: As the Patient Service Manager, oversee menu planning, food production, service operations, and patient dining services to ensure compliance with nutritional standards, budget requirements, and patient satisfaction goals.

Supervise and coordinate patient meal delivery, addressing patient needs and feedback to enhance the overall dining experience.

Education: Requires current registration as a Registered Dietitian (RD/RDN), with a minimum of 1 year of experience. Verification of credentials must be provided. Leadership & Service Focus: Hands-on leadership style with a strong emphasis on customer service and hospitality.

Skill in applying nutritional knowledge to ensure menus meet nutrition standards. Ability to utilize Evidence-Based Nutrition Practice Guidelines to develop, implement, and coordinate best practices and to ensure compliance. Technical Skills: Proficient in Microsoft Office applications (Word, Excel, etc.) and experienced with POS systems.

Certifications & Credentials: ServSafe certification required (or must be obtained within 90 days of hire). A current, valid REAL ID is required to work with the Veterans Canteen Service.