Senior Engineering Manager – DevOps, Infrastructure & Release Engineering

About Us

Abacus Insights is transforming how data works for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence.

We help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions—so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we’re tackling big challenges in an industry that’s ready for change.

Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows—and it’s why we are leading the way.

Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable—those excited to leverage emerging technologies to enhance how we work—while keeping human insight, connection, and our clients at the center of every decision.

Ready to make an impact? Join us and let’s build the future together.

About the Role

As a Senior Manager, Engineering for DevOps, Infrastructure, and Release Engineering, you will lead teams responsible for the reliability, scalability, and safe delivery of our SaaS platforms. This role owns the end‑to‑end release lifecycle— through CI/CD, environment promotion, and production deployment—ensuring releases are repeatable, observable, auditable, and low‑risk.

You will balance senior‑level people leadership with deep technical oversight of release engineering systems, cloud infrastructure, and operational excellence. You will partner closely with Product Engineering, Quality Engineering, Security, and Operations to eliminate release friction, reduce deployment risk, and improve time‑to‑value without compromising stability or compliance.

This role is ideal for an experienced leader who has lived through failed releases, scale pain, and operational incidents—and knows how to design systems and teams that prevent them from recurring.

Your day to day

People & Organizational Leadership

Lead, coach, and grow DevOps, Infrastructure, and Release Engineering teams across geographies

Establish clear ownership and accountability across CI/CD, environments, and production readiness

Conduct regular 1:1s, performance reviews, goal setting, and career development planning

Hire, onboard, and retain senior DevOps and release engineering talent

Foster a culture of operational ownership, blameless postmortems, and high availability

Remove systemic blockers so teams can focus on building resilient delivery pipelines—not firefighting

Release Engineering & Delivery Excellence

Own the release engineering strategy for a SaaS platform supporting frequent, reliable deployments

Design and continuously improve CI/CD pipelines that support

Trunk‑based or hybrid branching strategies

Automated testing gates (unit, integration, security, performance)

Progressive delivery (feature flags, canaries, blue‑green deployments)

Establish deployment standards, change classification, and risk levels across teams

Reduce release toil, manual steps, and human error through automation

Drive improvements in deployment frequency, change failure rate, and mean time to recovery (DORA metrics)

Ensure consistent release processes across services, platforms, and cloud environment

Proven experience implementing and operating observability for cloud‑based SaaS platforms, including metrics, logs, traces, and alerting

Ability to integrate observability into CI/CD and release workflows to enable release confidence, faster incident detection, and reduced MTTR

Technical & Platform Leadership

Provide technical leadership across AWS, Azure, and GCP environments

Ensure infrastructure and delivery pipelines follow security, compliance, and cloud best practices

Partner with Architecture and Security to enforce

Infrastructure as Code (Terraform, CloudFormation, ARM/Bicep)

Secure-by-default deployments

Policy-as-code and guardrails

Influence architecture decisions to improve operability, scalability, and release safety

Guide teams in designing systems that are observable, debuggable, and resilient

Needs a leader who treats releases as a product, not a task queue

Operational Excellence & Incident Readiness

Own production readiness standards and release go/no‑go criteria

Ensure clear incident response processes, escalation paths, and on‑call readiness

Lead post‑incident reviews with a focus on systemic fixes, not individual mistakes

Partner with engineering teams to reduce operational load and deployment risk over time

Cross-Functional & Executive Collaboration

Partner deeply with Product, QE, Security, and Engineering leaders to align on release expectations

Communicate risks, dependencies, and tradeoffs clearly to senior and executive stakeholders

Represent DevOps and Release Engineering in customer, partner, and audit conversations as needed

What you bring to the team

At least 8 years of experience in software engineering, DevOps, or infrastructure roles

At least 5 years managing engineering managers and/or senior technical teams

Prior hands‑on experience building and operating CI/CD pipelines for SaaS platforms

Strong experience with AWS (primary), Azure, GCP.

Deep understanding of

Release engineering principles

CI/CD automation

Infrastructure as Code

DevOps and SRE best practices

Experience supporting high‑availability, distributed systems in production

Strong track record improving reliability, deployment safety, and operational maturity

Excellent communication, decision‑making, and stakeholder management skills

Must have hands on experience in these key tools and technologies (representative, not exhaustive list):

CI/CD: GitHub Actions, GitLab CI, Jenkins, Azure DevOps

Infrastructure: Terraform, CloudFormation, ARM/Bicep

Containers & Orchestration: Docker, Kubernetes, Helm

Release & Governance: Feature flags (LaunchDarkly), change management automation

Observability: CloudWatch, Datadog, Prometheus, Grafana, OpenTelemetry

Security & Compliance: SAST/DAST tools, policy-as-code, secrets management

You hold relentlessly high bar for release quality and operational safety

You know when to slow down to move faster later

You can say “no” to unsafe releases—and explain why with credibility

You lead calmly during incidents and decisively after them

You model accountability, empathy, and engineering excellence in equal measure

What we would like to see, but not required

Demonstrable hands-on experience adapting to industry trends in automation and efficiency of code generation to modernize DevOps, CloudOps

Compensation: Compensation for this role is based on experience, skills, and location, and includes base salary plus eligibility for performance bonuses and equity grants.

What you’ll get in return

Unlimited paid time off – recharge when you need it

Work from anywhere – flexibility to fit your life

Comprehensive health coverage – multiple plan options to choose from

Equity for every employee – share in our success

Growth-focused environment – your development matters here