1141 | Junior/Middle DevOps Engineer - Monitoring Support

Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a Junior/Middle DevOps Engineer - Monitoring Support to join our team and provide exceptional customer support.

Role Overview

This role focuses on production monitoring and first-line operational support during assigned shifts. The engineer will stay available throughout the shift, monitor alerts/Jira, follow predefined instructions, escalate incidents when needed, and perform actions such as checks or service/server restarts.

The working hours are 00:00–09:00 CET, including weekend shifts when required.

About the project

This project offers a unified platform that consolidates vulnerability, threat, and asset data, enabling organizations to prioritize and remediate critical exposures effectively.

By integrating information from over 150 security tools, it provides a centralized hub for risk-based vulnerability management, automating workflows and enhancing security outcomes. The platform is designed to scale and streamline vulnerability and exposure management programs, ensuring efficient mitigation of potential threats.

Responsibilities

Monitor production systems during assigned shifts

React to alerts, incidents, and system issues

Support AWS-based cloud runtime infrastructure

Investigate issues using monitoring and logging tools

Perform occasional DevOps and infrastructure support tasks

Support CI/CD pipelines and deployment processes

Maintain and troubleshoot Linux-based environments

Support web server, process control, and application runtime configurations

Work with dashboards, metrics, logs, and alerting systems

Support infrastructure and application security practices

Document incidents, actions taken, and system changes when needed

Requirements

Junior to Middle-level experience in DevOps, SRE, Linux administration, cloud operations, or infrastructure/production support

Basic experience with AWS EC2

Basic understanding of monitoring tools such as Grafana, Prometheus, and Loki

Linux administration skills

Basic scripting experience with Bash, Python , or similar tools

Understanding of CI/CD pipelines

Experience with Git-based tools, preferably Bitbucket

Ability to follow predefined instructions and escalate issues properly

Responsible approach to monitoring and incident handling

Availability to work during European business hours

English level: upper-intermediate

Originally posted on Himalayas