IT Data Analyst

As a IT Data Analyst, GS-2210-12, your typical work assignments may include: Provide enterprise-wide data analysis and reporting support by developing queries, reports, visualizations, graphical data representations, and decision-support products using tools such as OBIEE Virtual Analyzer, ArcGIS/Portal, Tableau, and other platforms.

Support data stewardship and data governance activities by assisting with data plans, documenting methods to assess data quality, defining data standards, and helping ensure OCRSO data is reliable, accurate, accessible, secure, timely, and mission-relevant.

Coordinate functional and system requirements throughout the systems development lifecycle by translating business processes into system and data requirements, documenting use cases and user stories, supporting requirements generation, and assisting development teams with business requirements.

Provide data analysis, systems support, training, and stakeholder coordination by supporting change management activities, developing user training materials, communicating with technical and non-technical audiences, facilitating meetings, and preparing ad hoc or recurring reports.

Develop and deliver information briefings and communication products by preparing written and oral reports, briefings, visualizations, and other materials that present data analysis results to OCRSO, MGMT, Component stakeholders, leadership, auditors, Congress, and other audiences.

All DHS-HQ announcements have a 5 business day open period due to the number of applications received. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first. View common definitions of terms found in this announcement: Common Definitions.

Applicants can meet the minimum qualification through certification, licensure, registration(s), or A substantial record of experience, achievement, and publications that demonstrate eminence in the appropriate profession/technical field or evidence in their resume of the below competencies.

Basic Qualification Individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.

Information Management: Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.

Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.

Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

Technical Competence: Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

MINIMUM QUALIFICATIONS Specialized Experience: You qualify for the GS-12 grade level if you possess one year of specialized experience, equivalent to the GS-11 grade level in the Federal government, performing duties such as: Promoting data-driven decision making, and providing analysis for total asset visibility for the policy and program offices across organizations; Identifying, collecting and analyzing data, briefing results to stakeholders; and Supporting the development of standard operating procedures, reports, and other program and project documentation.

Substitution of education in lieu of specialized experience may not be used for this grade level. All qualifications and eligibility requirements must be met by the closing date of the announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.