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Client Onboarding Specialist

Jobup · Zürich, Zürich, Switzerland

On-siteWorkplace
3d agoPosted · Sep 9
jobroomSource
$105kcustomer success manager median
Apply now Opens the original posting at Jobup. PivotHop does not host applications.
Experience2+ years
LanguageEnglish

Skills in this posting

The posting

* 09 September 2026

* 100%

* Permanent position

* Zürich

To strengthen our global team, we are looking for an additional, proactive and motivated professional to join our team as a Client Onboarding & Documentation Specialist in Zurich. This position sits at the heart of the business, working closely with Sales and Compliance, ensuring a seamless client experience. Working with many locations, like Lisbon, Frankfurt and France.

What you'll do

* Manage client onboarding processes, liaising with Sales department to obtain the required Know Your Client (KYC) documentation and ensuring compliance with internal client acceptance, due diligence and AML/CFT policies and procedures

* Conduct AML/CFT activities, including name screening, clarification of alerts, assessments and investigations relating to PEPs, adverse media and other potential risk factors

* Ensure client onboarding activities comply with applicable regulatory requirements and relevant financial market regulations

* Provide guidance and advice on client onboarding, KYC and AML/CFT-related matters

* Prepare internal client assessments, notes and documentation relating to onboarding, KYC and AML/CFT topics

* Plan and coordinate specific client reviews and periodic reviews in line with applicable regulatory requirements

* Contribute to various client-related projects, including assessments of new business models and the implementation of new systems and tools

* Manage the documentation and lifecycle of client relationships, including maintaining accurate and up-to-date client data

* Support internal and external audit activities, including preparing documentation, responding to auditor queries and discussing findings

What you'll need

* Degree in Law, Compliance, Finance, Business Administration or a related field

* 2-3 years of relevant experience in the financial services industry, ideally in Compliance, AML/KYC

* Good understanding of AML/KYC requirements and financial market regulations

* Experience with international financial markets and regulatory environments is an advantage

* Strong analytical, organisational and communication skills

* A proactive and dedicated personality with a strong team-player mindset and a willingness to take responsibility

* Ability to work independently on complex structures and high-risk clients, take initiative, manage priorities and work effectively under pressure

* Fluent in English, both written and spoken, other language an asset

* Good MS Office skills

Why you'll love working here

* Experience the dynamics of a leading fintech company

* Insight opportunities across all departments to understand and build know-how in the mechanics of the structured investment product value chain

* Modern offices in exceptional location

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