Client Onboarding Specialist
Jobup · Zürich, Zürich, Switzerland
Skills in this posting
The posting
* 09 September 2026
* 100%
* Permanent position
* Zürich
To strengthen our global team, we are looking for an additional, proactive and motivated professional to join our team as a Client Onboarding & Documentation Specialist in Zurich. This position sits at the heart of the business, working closely with Sales and Compliance, ensuring a seamless client experience. Working with many locations, like Lisbon, Frankfurt and France.
What you'll do
* Manage client onboarding processes, liaising with Sales department to obtain the required Know Your Client (KYC) documentation and ensuring compliance with internal client acceptance, due diligence and AML/CFT policies and procedures
* Conduct AML/CFT activities, including name screening, clarification of alerts, assessments and investigations relating to PEPs, adverse media and other potential risk factors
* Ensure client onboarding activities comply with applicable regulatory requirements and relevant financial market regulations
* Provide guidance and advice on client onboarding, KYC and AML/CFT-related matters
* Prepare internal client assessments, notes and documentation relating to onboarding, KYC and AML/CFT topics
* Plan and coordinate specific client reviews and periodic reviews in line with applicable regulatory requirements
* Contribute to various client-related projects, including assessments of new business models and the implementation of new systems and tools
* Manage the documentation and lifecycle of client relationships, including maintaining accurate and up-to-date client data
* Support internal and external audit activities, including preparing documentation, responding to auditor queries and discussing findings
What you'll need
* Degree in Law, Compliance, Finance, Business Administration or a related field
* 2-3 years of relevant experience in the financial services industry, ideally in Compliance, AML/KYC
* Good understanding of AML/KYC requirements and financial market regulations
* Experience with international financial markets and regulatory environments is an advantage
* Strong analytical, organisational and communication skills
* A proactive and dedicated personality with a strong team-player mindset and a willingness to take responsibility
* Ability to work independently on complex structures and high-risk clients, take initiative, manage priorities and work effectively under pressure
* Fluent in English, both written and spoken, other language an asset
* Good MS Office skills
Why you'll love working here
* Experience the dynamics of a leading fintech company
* Insight opportunities across all departments to understand and build know-how in the mechanics of the structured investment product value chain
* Modern offices in exceptional location
The PivotHop read
- What a customer success manager actually earnsmedian, seniority, by country
- Where customer success managers move nextevery measured route out
- Account Executive → Customer Success Manager80% readiness
- Management Consultant → Customer Success Manager53% readiness
- Real Estate Developer → Customer Success Manager49% readiness
- All open customer success manager rolesthe full board
Where these skills also reach
- 600 open sales representative roles57% readiness from customer success manager
- 159 open real estate developer roles50% readiness from customer success manager
- 462 open management consultant roles47% readiness from customer success manager
- 600 open account executive roles42% readiness from customer success manager
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