Senior Sales Enablement Manager

We are seeking a seasoned Senior Sales Enablement Manager to support our field GTM teams, including Sales, Presales, and partner-facing roles. You will take complex requirements and centrally built content, package it for in-region delivery, and tailor it to the specific audience in the room. This role spans preboarding, preboarding, onboarding, ramp, and ongoing enablement.

What you get to do in this role

Own the end-to-end enablement strategy for the region, from needs assessment through design, delivery, reinforcement, and measurement.

Take complex product, packaging, and process requirements and turn them into clear, usable enablement for the field.

Repackage and redeliver globally built content in region, adjusting for market context, local go-to-market motions, and time zones.

Tailor depth, format, and delivery to the audience, from new hire ramp through experienced sellers, presales, and frontline managers.

Design and facilitate live sessions, workshops, and on-demand content that hold up across roles and regions.

Run the in-region enablement cadence, including calendar, communications, and stakeholder alignment.

Work cross functionally in a matrix organization, aligning global program owners, product, and regional GTM leaders on strategy, sequencing, and execution.

Measure program efficacy at both program and audience impact levels, and connect enablement to pipeline and revenue outcomes.

To be successful in this role you have

5+ years in GTM or sales enablement, SaaS focused.

Strong understanding of Sales, Presales, BDR, and related teams’ dynamics.

Technical acumen to support technical audiences.

Exceptional stakeholder management across senior GTM leaders, global program owners, and cross functional partners.

Data driven mindset, comfortable defining success measures and reporting on program and business impact.

Regional expertise, with working knowledge of local market and go-to-market dynamics.

Preferred

Experience with AI tools and an understanding of AI technologies.

Work Personas

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Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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