Senior Client Partner

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Senior Client Partner

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You don’t wait for opportunities to appear. You create them. You know your client’s business as well as they know it themselves. Learning what drives their growth, what keeps them awake at night, and where they’re trying to take things next. Clients trust your judgement because you understand their world, not just your own.

About the role

Your role isn’t simply to deliver projects. It’s to maximise the long-term value of every client relationship, for both the client and Ragged Edge. That means leading commercially as well as creatively.

You’ll become a trusted advisor. Understanding your clients’ businesses, ambitions, and stakeholders so well that they involve you before a brief even exists. You’ll create brilliant briefs, challenge thinking, shape opportunities, and give our creative teams everything they need to produce exceptional work without having to fill in the gaps for themselves.

You’ll proactively grow accounts with confidence. Identifying opportunities before they’re obvious, negotiating fees with the conviction of someone who genuinely understands the value on the table, and building relationships that extend well beyond your day-to-day project contacts.

You’ll embrace AI and smarter ways of working. Cutting out low-value admin, and freeing up more time for strategic thinking, relationship-building, and commercial growth.

And you’ll contribute beyond your own accounts, helping us win new business, strengthen our reputation, and continually raise the standard of Client Partnerships across Ragged Edge.

Who we’re looking for

You’re someone clients genuinely value having in the room. You ask brilliant questions, listen carefully, and connect dots others miss. You bring ideas, not just updates, and you solve problems before they’ve become problems.

You’re commercially curious and naturally entrepreneurial. You understand that every interaction is a chance to deepen trust and create value. You care about details because they matter, but you never lose sight of the bigger picture.

Most importantly, you’re excited by the opportunity to help build one of the best Client Partnerships teams in the industry.

We’re committed to building a diverse, inclusive environment where everyone feels appreciated for who they are and supported in their personal and professional growth. We encourage applications from people who may not necessarily ‘fit’ the typical client services mould. We’re looking for people who think differently, because we do too.

While we have a flexible approach to remote working, we have a studio-first culture, with everyone on the team spending a minimum of 24 hours (roughly 3 days) a week in the studio.

Salary

From £65,000 depending on experience.

Benefits

As a Certified B Corp we put our people first. Working at Ragged Edge comes with a carefully considered range of benefits across 6 key areas:

Learning & Development

Including career coaching, personal training budgets and regular ‘Lunch & Learn’ sessions.

Health & Wellness

Including mental health support, private medical insurance and nutrition & wellness coaching.

Financial Wellbeing

Including in-house financial advisors, enhanced pension contributions and life insurance.

Work-Life Balance

Including hybrid working, 3-month sabbatical after 4 years, and an annual ‘My Day’ for giving back.

Family Support

Including enhanced maternity & paternity leave, enhanced fertility support and coaching for working parents.

Celebrating Together

Including summer and end-of-year parties, weekly team socials and inspirational field trips.

Submit your application

Follow the link below, share your CV with us, and tell us why you'd love to work at Ragged Edge and how you're going to make us better.

Apply now

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The Bindery, 51–53 Hatton Garden, London EC1N 8HN

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