Senior Enterprise Account Executive - Baltics

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role

Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales

Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)

Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap

Identify the right specialist/ support resources to bring into a deal, at the right time

To be successful in this role you have

10+ years of sales experience within software OR solutions sales organization

Proven success in selling SaaS solutions into the Baltic countries

Experience establishing trusted relationships with current and prospective clients and other teams

Experience producing new business, negotiate deals, and maintain healthy C-Level relationships

Experience achieving sales targets

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

The ability to understand the "bigger picture" and our plans around IT

Experience promoting a customer success focus in a "win as a team" environment

Willingness to travel up to 50%

One local language (preferably Estonian) and English, Russian would be a plus

Work Personas

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Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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