Account Manager, Lead Generation

The Opportunity: Join TopDog Law and Build Something Meaningful

This role is an opportunity to

Join a rapidly growing national firm at a formative stage

Make a visible, measurable impact on a rapidly growing business

Grow your skills, responsibility, and influence as the firm scales

Work alongside high-caliber, mission-driven teammates who care deeply about doing great work

We are looking for people who don’t just want a job, they want purpose and impact.

In this role, you will be responsible for

Manage a portfolio of law firm partners, developing a deep understanding of their performance, operations, and alignment with TopDog’s model

Analyze key metrics (e.g., conversion rates, drop rates, case flow, attorney fees) to identify trends, diagnose issues, and drive performance improvements

Proactively identify risks or inefficiencies and address them before they escalate

Lead onboarding of new partners, clearly communicating TopDog’s underwriting model, expectations, and processes

Evaluate potential new partners, assessing fit based on performance, operations, and client outcomes

Serve as a primary point of contact for partners, building strong, collaborative relationships while maintaining accountability to performance standards

Hold partners accountable through direct, data-driven conversations, including addressing underperformance and driving corrective action

Collaborate cross-functionally with intake, operations, legal, and business development teams to ensure smooth case flow and accurate reporting

Monitor case progress and partner decision-making to minimize operational and legal risk

Identify and implement process improvements to enhance efficiency, scalability, and outcomes

Take full ownership of your portfolio, making sound decisions independently and escalating when appropriate

At TopDog Law, everyone is expected to think critically, communicate clearly, and take ownership of their work.

How This Role Drives the Business

At TopDog Law, we’re building more than a team—we’re building a high-performance organization grounded in ownership, accountability, and continuous improvement. We’re looking for an Account Manager to oversee and grow a portfolio of law firm partners, using data, critical thinking, and strong relationship management to drive performance and outcomes.

In this role, you will own partner relationships end-to-end—from onboarding and performance management to identifying opportunities for growth and operational improvement. You’ll leverage data to diagnose issues, hold partners accountable, and collaborate cross-functionally to ensure strong case flow, client experience, and business results. This role is ideal for someone analytical, proactive, and comfortable operating in a fast-paced, evolving environment.

This role is critical to our success because it

Directly impacts [clients / revenue / case outcomes / team efficiency]

Supports speed, quality, and consistency as we scale

Helps protect and elevate the TopDog Law brand and client experience

Strengthens the foundation needed to grow responsibly and sustainably

What Success Looks Like

Within your first 6–12 months, success in this role looks like

You consistently deliver on commitments with minimal oversight

You proactively identify issues and propose solutions

Your work raises the bar for quality, clarity, and follow-through

You are viewed as a reliable, trusted partner by teammates and leaders

You contribute positively to team energy, morale, and momentum

Qualifications

Data-driven problem solver with strong analytical skills and comfort working in spreadsheets and CRM systems

Strong critical thinking, with the ability to connect metrics, operations, and business outcomes to identify root causes

Confident and direct communicator, comfortable having difficult conversations and holding partners accountable

Strong relationship management skills with a balance of humility, curiosity, and assertiveness

Ownership mindset with the ability to work autonomously and make sound decisions

Comfortable engaging with stakeholders at all levels, including firm partners and senior leadership

Ability to thrive in a fast-paced, ambiguous environment and adapt as priorities evolve

What You'll Need

Bachelor’s degree required

2–4+ years of experience in account management, client success, partnerships, or similar roles

Experience managing performance metrics and driving outcomes through data

Experience working cross-functionally in a fast-paced, growth-focused environment

Strong written and verbal communication skills

Ability to prioritize effectively and execute with speed

Nice to Have

Experience in legal, personal injury, or professional services environments

Experience in high-growth or high-volume organizations

Familiarity with underwriting models or referral-based business structures

Comfort building processes in evolving or startup-like environments

About TopDog Law

TopDog Law is a nationally scaling, fully-integrated, personal injury law firm built for impact, excellence, and growth. We own the client experience end-to-end, from marketing and intake through litigation, because we believe how we do the work matters just as much as what we achieve.

We are building a high-performance, high-trust, no-ego culture where talented people do meaningful work, grow quickly, and take pride in what they build together. This is not a legacy law firm. This is a rocket ship, and we’re assembling the team that will take it to the next level.

If you thrive in fast-moving environments, love taking ownership and being held accountable, and want to be part of something you can help shape, not just maintain, you’ll feel right at home here.

Our Story

TopDog Law is not your typical law firm. We believe that world-class marketing, paired with exceptional legal talent and operations, creates better experiences and outcomes for clients and the business alike.

Over the past three years, we’ve grown 2–3x year over year, setting a new standard on the marketing side of the personal injury space and proving what’s possible when strategy, speed, and execution align. Now, we’re applying that same discipline and innovation to law firm operations, case management, and execution as we scale nationally and fully integrate.

We are intentionally building the infrastructure, systems, and teams needed to scale at a national level—without sacrificing quality, culture, or accountability. This is still the early stage of that journey, which means the people who join now have a real opportunity to help shape how the firm operates for years to come.

Who Thrives Here

We don’t hire based on resumes alone. We hire for competence, character, and mindset.

You will thrive at TopDog Law if you

Embrace Change

You have a growth mindset and seek continuous improvement

You welcome feedback and adapt quickly

You ask “What’s next?” rather than “That’s not my job”

Are Committed to the Organization

You care deeply about doing great work

You have your teammates’ backs

You’re here to build something meaningful and long-lasting

Bring an Upbeat, No-Ego Energy

You show up positive, professional, and solutions-oriented

You enjoy the work and respect the people around you

You leave drama, negativity, and ego at the door

Take Ownership

You do what you say you’ll do

You follow through and communicate early when something’s off track