Key Account Manager

The Key Account Manager is an experienced manager that builds and cultivates long-term, strategic vertical relationships with large, complex customers and their broader organization. Focusing on assessing customer ongoing needs and fulfilling them with valued packaging solutions that surpass the customer’s expectations, creating a mutual, valued long term strategic partnership.

Responsibilities

Relationship building within a customer’s hierarchy utilizing company resources and expertise that span across functions

Assess customer challenges that present opportunities where we can bring immediate available solutions to solve customer problems

Grow share of wallet by leveraging other company packaging offerings across the customer’s business.

Understand the importance of sustainability and recycling initiatives are to our customers and the markets they participate in

Performing regular Quarterly Business Reviews with your customer to assess progress towards mutual goals and targets with next steps

Negotiate long-term agreements that optimize margin while driving unit growth and top line revenue

Must have a strong sales hunter mentality with passion to succeed and win

Sell and defend the value that you and Mauser bring to the customer

Become proficient in company Salesforce CRM and Power BI and utilize it effectively within your area of responsibility

Be proactive in pricing strategies and the importance of selling through material cost changes and the value that Mauser provides

Work collaboratively across the business to identify and support company initiatives to standardize or reduce cost and waste

Assist SIOP to manage sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors strategies

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

Contributes to team effort by accomplishing related results as needed and on time

Will require travel of up to 60% of the time

Requirements

BA/BS Engineering, Business, Sales, Marketing or Communications

Strong background in Sales and the Packaging industry

Proven record of delivering YoY growth

Proficient with CRM tools to aid in territory and customer management

Strong communication skills both written and oral

Proven ability to analyze customer trends, financials and data, and make recommendations on strategy and customer management

Minimum 5 yrs of experience managing a large complex customer base

Minimum 7 yrs of direct sales experience and a track record of delivering results

Originally posted on Himalayas