Account Manager | Growth

About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

As a member of the Growth Account Management team, you will deliver value to our customers and revenue for our business by owning expansion and retention of a scaled portfolio of current Ramp customers. You will help identify growth opportunities within your portfolio and operate a set of scaled touch-points to engage with these customers. As an early member of the team, you will have the opportunity to help build and refine Ramp’s scaled account management motion.

What You’ll Do

Identify expansion opportunities within a scaled portfolio of Ramp customers and own the entire sales process through close

Develop and execute upsell/cross-sell strategies and maintain a robust expansion pipeline

Develop a deep understanding of Ramp customer personas and act as a trusted advisor and consultant to help them achieve their goals with Ramp

Leverage sales methodologies to uncover customer needs and pain points

Gather and provide customer feedback to directly inform Ramp’s product roadmap & customer communication strategy

Collaborate with cross-functional partners to continuously improve operational efficiencies while also advocating for your customers

What You Need

Minimum 2 years of customer-facing or direct sales experience

Proven track record of achievement in a high velocity business environment

Prior CRM experience (preferably Salesforce)

Experience with outbound prospecting and conducting product demonstrations, with a high level of comfort with sales tools & processes

Consultative sales approach and comfortable leveraging analytical & quantitative skills, with a deep interest in understanding business challenges

Ability to discuss Ramp's value proposition with C-level executives, finance teams, and decision makers

Consistent track record of hitting or exceeding sales targets in a fast-paced and metrics-driven environment

Dedication to tracking and improving performance and efficiency on a daily basis

Excellent verbal and written communication skills, with the ability to deliver compelling sales pitches and presentations

Organizational, project management, and time management skills

Sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes

Nice-to-Haves

Bachelor’s degree from an accredited university

Experience with financial services sales

Experience at a high-growth startup

Benefits available to all full-time Ramp employees (Global)

Flexible PTO

Centralized home-office equipment ordering

Health and wellness stipend

Budget for intra-office travel

Weekly coffee stipend

United States

100% medical, dental & vision insurance coverage for you, with partial coverage for dependents

One Medical annual membership

401(k), including employer match on contributions made while employed by Ramp

Fertility HRA (up to $10,000 per year)

Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay

Pet insurance

In-office perks: lunch, snacks, drinks, and more

Relocation expense coverage to NYC or SF (if needed)

Canada

Group medical, dental, and vision coverage through Sun Life

Life, AD&D, and disability coverage

Fertility drug coverage (up to $4,000 lifetime)

Group Retirement Plan with employer match (RRSP + DPSP)

Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay

Employee Assistance Program and virtual care through Lumino Health

United Kingdom

Private medical insurance through Freedom Elite

Virtual GP and at-home care via eMed x Livi

Workplace pension through Penfold, with salary sacrifice option

Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Beware of recruiting scams: Ramp will only contact you through official @ Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.

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