Marketing Account Manager

Marketing Account Manager (Email Marketing, SEO & Client Success) – Remote Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago , one of our clients is hiring a Marketing Account Manager to manage client relationships, oversee marketing execution, and ensure projects are delivered accurately and on time.

This is more than an account management role. You’ll serve as the primary point of contact for multiple client accounts while coordinating email marketing campaigns, WordPress updates, SEO initiatives, reporting, and cross-functional marketing projects.

You’ll work closely with leadership and internal marketing teams to keep campaigns moving, maintain clear client communication, and deliver an exceptional client experience. If you’re highly organized, client-focused, and enjoy balancing marketing execution with relationship management, this role is a strong fit.

What You’ll Own Client Relationship Management

Serve as the primary point of contact for assigned client accounts.

Manage communication via email, Slack, WhatsApp, Zoom, and other collaboration tools.

Lead recurring client meetings, status updates, and performance reviews.

Keep clients informed, aligned, and supported throughout every project.

Build long-term relationships through proactive communication and reliable execution.

Email Marketing

Build, launch, and manage email campaigns using platforms such as:

Mailchimp

Klaviyo

Similar email marketing tools

Write and edit

Email copy

Subject lines

Campaign messaging

Manage audience segmentation, scheduling, and campaign performance.

Monitor results and provide actionable recommendations.

Website & Content Management

Update and maintain website content using WordPress and other CMS platforms.

Coordinate landing page and website content updates.

Ensure websites remain accurate, current, and aligned with marketing campaigns.

Support ongoing content improvements and website optimization.

SEO Support

Conduct SEO research and audits using tools such as

Ahrefs

Semrush

Perform keyword research and support on-page SEO improvements.

Monitor rankings and identify optimization opportunities.

Track SEO performance and report results to clients.

Reporting & Analytics

Analyze campaign performance using

Google Analytics (GA4)

Email marketing analytics

SEO reporting tools

Prepare client-friendly reports and performance summaries.

Track KPIs and identify opportunities for improvement.

Present insights and recommendations during client meetings.

Workflow & Project Coordination

Coordinate deliverables across

Marketing

Design

Content

Leadership

Translate client feedback into actionable tasks and timelines.

Keep projects organized, on schedule, and clearly communicated.

Ensure deadlines and client expectations are consistently met.

AI & Productivity

Utilize AI tools such as

ChatGPT

Claude

AI writing and research platforms

Improve efficiency across

Content creation

Client communication

Reporting

Research

Administrative workflows

What Success Looks Like

High client satisfaction and retention.

Marketing campaigns delivered accurately and on schedule.

Strong email engagement and campaign performance.

Well-organized workflows and reliable reporting.

Clear communication between clients and internal teams.

Leadership confidence in account management and execution.

What Makes You a Strong Fit

Excellent relationship-building and communication skills.

Highly organized with exceptional project management abilities.

Comfortable managing multiple clients simultaneously.

Detail-oriented and proactive.

Strong marketing knowledge with an execution-focused mindset.

Able to balance client service with operational efficiency.

Required Experience & Skills Experience

3+ years of experience in

Marketing Account Management

Client-Facing Marketing

Agency Account Management

Similar client success or marketing roles

Hands-on experience with

Mailchimp

WordPress

Ahrefs or Semrush

Google Analytics (GA4)

Excellent written and verbal English communication skills.

Strong project coordination and organizational abilities.

Ability to manage multiple clients and competing priorities.

Experience with

HubSpot

Klaviyo

Canva

Adobe Express

Familiarity with

Google Ads

Meta Ads

Paid media reporting

Experience supporting executive-level clients.

Agency or fast-paced marketing environment experience.

Tech Stack

Mailchimp

Klaviyo

WordPress

Ahrefs

Semrush

Google Analytics (GA4)

ChatGPT

Claude

Google Workspace

Slack

Zoom

What a Typical Day Looks Like

Respond to client requests and provide project updates.

Host client meetings and review campaign performance.

Launch and monitor email marketing campaigns.

Update website content in WordPress.

Review SEO rankings and optimization opportunities.

Prepare reports and performance summaries.

Coordinate deliverables with internal marketing teams.

Use AI tools to improve productivity and campaign execution.

In short: You’ll ensure clients stay informed, marketing campaigns stay on track, and projects are delivered smoothly while building strong, long-term client relationships. Key Metrics for Success (KPIs)

Client satisfaction and retention.

On-time campaign delivery.

Email campaign performance and engagement.

Website and SEO improvements.

Reporting accuracy and timeliness.

Workflow efficiency and project completion.

Leadership and client satisfaction.

Why This Role Stands Out

High ownership over client relationships and campaign execution.

Direct exposure to

Email Marketing

SEO

WordPress

Analytics

Client Strategy

Opportunity to work directly with leadership and executive-level clients.

Fully remote role with structured workflows.