Account Manager, DACH Enterprise — German-speaking

Mentimeter is an engagement tool with a clear goal in mind. To make every leader better. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable insights and impactful moments.

We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together.

We are now looking for an Account Manager for our DACH Enterprise customers — a commercially driven relationship builder who wants to take full ownership of revenue growth across an existing portfolio of strategic customers.

This is a key role in one of Mentimeter’s most important markets. Your mission will be to grow and retain our existing DACH Enterprise customer base by identifying expansion opportunities, owning renewals, building senior customer relationships, and turning customer insight into measurable revenue growth.

This is not a purely reactive account management role. We are looking for someone who can create commercial momentum, manage a broad portfolio with discipline, and build trust with German-speaking Enterprise buyers who value credibility, structure, patience and a strong business case.

You will work closely with Customer Success Managers, Sales Development Representatives, Marketing, Sales Operations and Product-led growth teams. At the same time, this is a role for someone who enjoys ownership and autonomy. You should be comfortable operating in a scale-up environment where not everything is fully built yet, and where your ability to take initiative, make smart prioritisation decisions and move opportunities forward will matter.

Why this role is exciting

You will join a global SaaS company with strong product adoption, an international team and a large existing customer base to grow from.

In this role, you will get to

Own commercial growth across an existing Enterprise customer portfolio in the DACH market

Combine strategic relationship-building with clear revenue ownership

Work with customers across HR, L&D, Communications, Enablement and senior leadership

Build trust with complex Enterprise organizations and help them expand the value they get from Mentimeter

Shape how we scale customer expansion in one of our most important markets

Join a global, English-first company with strong product adoption and a highly international team

Have real autonomy while being backed by a collaborative commercial organization

Work from Stockholm or Berlin in an English-first, highly international environment

As Account Manager, DACH Enterprise, you will

Take full commercial ownership of our existing DACH Enterprise customer portfolio

Drive revenue growth through expansion, upsell and cross-sell opportunities

Build and manage a strong pipeline of customer expansion opportunities

Own renewal processes and work proactively to protect revenue and prevent churn

Develop long-term, strategic relationships with senior stakeholders across customer organizations

Act as a trusted commercial adviser by understanding customer goals, business needs and value drivers

Identify account growth potential by using customer insights, product usage data and commercial signals

Prioritize accounts and opportunities based on revenue potential, risk and strategic value

Lead commercial conversations, negotiations and contract discussions with customers

Create fair, sustainable and value-driven agreements for both the customer and Mentimeter

Collaborate closely with Customer Success Managers, Sales Development Representatives, Marketing, Sales Operations and Product-led growth teams

Contribute to building a scalable, best-in-class approach to Enterprise customer expansion in the DACH market

What success looks like

You will thrive in this role if you are motivated by owning a number, building trusted customer relationships and turning account potential into measurable revenue growth.

Success in this role means that you

Consistently grow revenue across your existing customer portfolio

Build a healthy and predictable expansion pipeline

Forecast accurately and manage your opportunities with structure and discipline

Develop strong relationships with senior customer stakeholders

Understand customer needs and translate them into clear commercial opportunities

Proactively identify churn risks and take action before they become renewal issues

Use data and customer insight to make smart prioritization decisions

Balance long-term relationship building with clear commercial outcomes

Collaborate effectively across teams while still driving your own work forward

This is not a purely reactive account management role. We are looking for someone who actively creates opportunities, drives commercial momentum and takes ownership from insight to closed revenue.

You will be supported by

Strong lead generation from our Marketing and Product teams

Sales Development Representatives who support lead qualification and opportunity creation

Customer Success Managers who partner closely with you on strategic accounts

Marketing and Sales teams who support with account analysis, campaigns and commercial tactics

A Sales Operations function to support process, data and systems

Professional tools and data sources, including Salesforce, Intercom, Mixpanel and Google Analytics to manage your pipeline, understand customer signals and identify expansion opportunities - making informed commercial decisions

To succeed in this role, we believe you bring

Native or professional fluency in German business language, as your primary focus will be the DACH market

Professional-level English, as Mentimeter is an English-first company and we sell globally

Previous B2B SaaS sales experience, ideally at least 3+ years or equivalent depth in a complex commercial environment having worked with account management, expansion sales, customer growth or enterprise sales

Experience owning commercial targets and driving revenue growth across an existing customer portfolio

Strong pipeline management, forecasting and opportunity qualification skills

The ability to identify, create and close expansion opportunities with existing customers

Confidence in leading commercial conversations with senior stakeholders

Strong negotiation skills and an understanding of software contract terms and conditions

The ability to use data, customer insights and business signals to assess opportunities and make informed decisions

A structured way of working, with the ability to manage many customers and opportunities in parallel

Strong communication skills and the ability to clearly position Mentimeter against both direct and indirect competitors

A proactive, high-energy working style with the ability to create momentum independently

A genuine motivation to build long-term customer relationships while also driving clear commercial outcomes

It is a plus if you have

Previous sales or account management experience from the German or broader DACH market

Experience selling into HR, L&D, Communications, Enablement, EdTech, HRTech or MarTech buyers