Google Ads Senior Account Manager - PPC Leadership

Google Ads Senior Account Manager – PPC Leadership | Remote

Position Type: Full-Time, Remote

Working Hours: 9:00 AM – 5:00 PM EST

Reports To: Chief Operating Officer

Team: Leads a pod of up to 7 Google Ads Account Managers

About the Role

At Pavago , one of our clients is hiring a Google Ads Senior Account Manager to lead a team of Google Ads Account Managers while personally managing a reduced portfolio of high-value PPC clients.

This is a player-coach role . You’ll remain hands-on with Google Ads while coaching your team, reviewing campaign quality, managing escalations, improving processes, and driving client retention.

Your goal: deliver excellent PPC performance, develop stronger Account Managers, and keep great clients longer.

What You’ll Own

Google Ads Strategy & Client Management

Own a reduced portfolio of high-value Google Ads/PPC accounts

Develop and optimize strategies based on performance data and business objectives

Analyze campaign results and provide actionable recommendations

Serve as a senior strategic advisor and escalation point

Identify account risks before they impact retention

Manage high-stakes client conversations

Identify upsell and cross-sell opportunities

Team Leadership & Coaching

Lead a pod of up to 7 Google Ads Account Managers .

Run weekly 1:1s, coaching sessions, and role plays

Review campaign strategy, client calls, and deliverable quality

QA Account Manager work and maintain PPC standards

Coach team members on Google Ads and Local Services Ads (LSA)

Onboard and train new Account Managers

Support hiring and performance evaluations

Allocate accounts and balance team capacity

Identify and address performance gaps

You won’t build campaigns for your Account Managers—you’ll set the standard, QA their work, unblock issues, and develop their skills.

Client Retention & Escalations

Act as the first escalation point for Account Managers

Handle complex client, payment, and technical issues

Monitor client health and identify churn risks

Coach team members through difficult client conversations

Maintain strong communication and service standards across the pod

Systems, QA & Process Improvement

Ensure adherence to company SOPs and quality standards

Audit communication, calls, campaigns, and deliverables

Identify broken or inefficient processes

Document and improve SOPs

Lead adoption of new workflows and tools

Track and report pod-level performance metrics

Requirements

3–5 years of hands-on Google Ads experience

Proven ability to build, optimize, and scale profitable PPC campaigns

Strong ability to audit and QA Google Ads accounts

Previous experience leading, mentoring, or coaching Account Managers or client-facing teams

Demonstrated ability to improve team performance

Strong client communication and escalation-management skills

Experience building repeatable processes, SOPs, and QA systems

Strong analytical and strategic decision-making skills

This is not a first-time management role. Previous leadership experience is required.

Preferred Experience

Experience managing Google Ads for home service businesses , such as:

HVAC

Plumbing

Roofing

Electrical

Landscaping

Cleaning

Pest control

Moving services

Experience with local lead generation, call-driven businesses, seasonality, PPC, and LSA is highly preferred.

What Success Looks Like

Strong Google Ads performance across client accounts

High client retention and satisfaction

Improved Account Manager performance through coaching

Consistent campaign quality across the pod

Early identification and resolution of client risks

Strong adherence to processes and quality standards

Improved team efficiency and accountability

Interview Process

Initial Screening Call

Spark Hire Video Interview

Recruiter Interview

Client Interview

Final Interview

Offer & Onboarding

Apply Now

If you have deep Google Ads expertise , strong client management skills, and proven experience leading and developing PPC professionals , we’d love to hear from you.

Apply now to lead a high-performing Google Ads team while continuing to own strategy and results for high-value client accounts.

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Originally posted on Himalayas