Account Manager

About WPP Production

We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com .

What does an Account Manager do at WPP Production?

The Account Manager will play a vital role in the successful running of the client account by providing high levels of client servicing, production and internal/external stakeholders management.

They will be a master of communication and adaptability, ensuring deliverables across Print and AV are always met and expectations with key stakeholders managed. They will provide impeccable professional delivery in their role and build strong relationships, whilst developing new opportunities for the account.

They would ideally have experience or an understanding of creative expansion.

Responsible for administration of the account

Coordinate between all relevant parties – internal (Print, Broadcast, etc) and external (Clients and Agencies)

Consistently deliver against all contractual obligations include SLAs and KPIs

Manage client projects from brief to delivery ensuring final materials are on time and of the highest quality

Where project managers/producers are involved, take responsibility for ongoing communication, tracking project progress and status vs. schedules, timings, delays etc

Manage, monitor and update all timelines and set realistic expectations with clients

Monitor internal workflows, identify areas for improvement and make recommendations

Check all materials (PDFs, emails, TVCs ect.) and ensure quality control procedures have been followed before sending to clients

Completing projects to a specific schedule and within an agreed budget

Liaising with client’s brand teams to ensure smooth delivery of market-specific materials

Highlighting and escalating quality control issues to the director manager

Collating any information needed for input to client reports and presentations

Liaising with the creative agencies to obtain master artwork files and report any delays to direct manager

Providing any additional administrative support to team as required

The day-to-day management of clients’ marketing and advertising campaigns

Regular communication and liaison with clients at a senior level

Generating accurate reports and status notifications

Using your knowledge and skills to push clients, the team and the agency in the most productive direction

Reporting lines and key stakeholders

This role reports to the Regional Account Director.

You will work closely with Account Management, Production and Finance teams.

Requirements

At least 3-5 years in an Advertising Agency/ Production Agency

Experience of working in a print and/or TV production role is essential

Demonstrable experience in managing global production projects

Proven account management/ project management experience

Strong attention to detail

Highly organised, customer focused, proactive and possess excellent communication skills with a clear understanding of international brand challenges

Ability to manage multiple projects/ several tasks at the same time

Fluent oral and written English essential

#LI-AI1 #LI-Hybrid

Why work here

At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry.

You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity.

With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.

Inclusion and Impact

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Data

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to WPP Production.

Before you do this, we think it's a good idea to read through our Privacy st atement . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Please contact careers@wppproduction.com if you need the job advert or form in another format.