Enterprise Account Executive - SLED

This is an opportunity to support our rapid revenue growth for all of the AI native solutions across state and local governments in the US Souh East Region. The role does require hybrid in office presence, with travel across the region as required.

You will drive net new business growth by helping customers transform how work gets done through ServiceNow's AI-powered platform. Success comes from developing strategic account plans, identifying business priorities, and aligning customers to the right mix of workflow, data, AI, and industry solutions.

Through territory planning, executive engagement, and consultative selling, you will accelerate platform adoption, expand consumption of AI and digital workflows, and deliver measurable business outcomes across your assigned State and City / Local government accounts.

What you get to do in this role

Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales

Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)

Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap

Identify the right specialist/ support resources to bring into a deal, at the right time

To be successful in this role you have

5+ years of sales experience within software OR solutions sales organization

Experience establishing trusted relationships with current and prospective clients and other teams selling to State and Local Government customers.

Experience producing new business, negotiate deals, and maintain healthy Deputy Director and above level relationships

Experience achieving sales targets

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

The ability to understand the "bigger picture" and our plans around IT

Experience promoting a customer success focus in a "win as a team" environment

Willingness to travel up to 30%

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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