Sr Account Manager-Alexandria

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Job Title

Sr Account Manager-Alexandria What does a great Account Manager do at Fiserv ?

The Account Manager has enterprise-wide responsibility for ensuring quality delivery and maintenance support of all products and services to your assigned client. You are responsible for managing and developing operational relationships for your client. You will be required to have an in-depth understanding of the client’s business, goals, strategies and industry trends and directions.

What you will do

Develop and manage operational and technical relationships through in-person visits and phone calls to help carry out their account plan

Understand the client’s environment to ensure full utilization of Fiserv ’s solutions for maximum benefit

Provide various levels of reporting on accomplishments and in-process activities

Influence and work cross-functionally on critical initiatives including, but not limited to, incident response, process improvement, and develop/maintain standard operating procedures

Maintain compliance with system audits, client profile updates, and other administrative duties to ensure Fiserv meets legal and contractual obligations

What you need to have

High School Diploma or equivalent experience

3+ years’ experience in customer service

Ability to travel up to 20%

What would be great to have

Bachelor’s degree

Project Management experience

Enterprise problem prevention and resolution experience

Ability to make independent decisions, exercising good judgment and managing complex issues

Salary Range

$49,600.00-$77,500.00 These pay ranges apply to employees in Virginia and Maine. Pay ranges for employees in other states may differ.

For commission eligible employees, the successful candidate is eligible to earn commissions pursuant to the terms of the applicable Fiserv Sales Compensation Plan. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv . Please

Apply using your legal name

Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv ’s Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Originally posted on Himalayas